Privacy policy
Privacy Policy
This Privacy Policy explains how SIA STBG processes personal data when customers use distrance.com and place orders through our online store.
Data controller
The data controller is:
Company name: SIA STBG
Registration number: 40203731711
Legal address: Ieroču iela 10 - 23/24, Riga, LV-1013, Latvia
Email: distrance.shop@gmail.com
Phone: +371 28 353 551
What personal data we process
We may process the following personal data:
Name and surname
Email address
Phone number
Delivery address
Billing address
Order information
Payment status
Communication related to orders and customer support
Technical data such as IP address, browser information, and cookies
Why we process personal data
We process personal data in order to:
Receive and process orders
Accept payments
Deliver products
Communicate with customers
Handle returns, refunds, and complaints
Comply with accounting, tax, and legal obligations
Improve the operation and security of our online store
Payment processing
Maksājumu apstrādi nodrošina maksājumu platforma https://makecommerce.lv/, tāpēc mūsu uzņēmums maksājumu izpildei nepieciešamos personas datus nodod platformas īpašniekam Maksekeskus AS.
Payment processing is provided by the payment platform https://makecommerce.lv/. Therefore, our company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS.
We do not store full payment card details on our website. Payment information is processed by the payment service providers available at checkout.
Delivery service providers
To deliver orders, we may share the necessary personal data with delivery service providers, such as parcel locker and courier companies. This may include the customer’s name, phone number, delivery address, parcel locker information, and order details necessary for delivery.
Legal basis for processing
We process personal data based on:
Performance of a contract when processing and delivering orders
Legal obligations related to accounting, tax, and consumer protection
Legitimate interests such as customer support, fraud prevention, and website security
Consent where required, for example for optional marketing communications or certain cookies
Data retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law.
Order and accounting data may be stored for the period required by Latvian accounting and tax laws.
Customer rights
Customers have the right to:
Request access to their personal data
Request correction of inaccurate data
Request deletion of personal data where legally possible
Object to certain processing activities
Request restriction of processing
Withdraw consent where processing is based on consent
To exercise these rights, please contact us at distrance.shop@gmail.com.
Cookies
Our website may use cookies and similar technologies to operate the store, improve user experience, analyse traffic, and support marketing activities. Customers can manage cookies through browser settings or available cookie preference tools on the website.
Third-party services
Our online store is built on Shopify. Shopify and other service providers may process personal data as necessary to operate the online store, process orders, provide analytics, or support payment and delivery functions.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on distrance.com.
Last updated: 11 May 2026